Assistant to the AVP/Executive Director, Undergraduate Admissions
University of Michigan - Ann Arbor
Location: Ann Arbor, Michigan
Internal Number: 227233
A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.
The assistant to the Assistant Vice Provost and Executive Director (AVP/ED) of Undergraduate Admissions serves as a high-level administrative partner providing support in a fast-paced, high volume work environment. As the chief undergraduate admissions officer, the AVP/ED is U-M’s primary admissions representative throughout the state, nation, and world on undergraduate admissions matters. The Office of Undergraduate Admissions (OUA) has 80 FTE’s and 250 students and temporary staff, and the AVP/ED has four direct reports.
This position assists with calendar and meeting preparation, project management, travel coordination and expense reconciliation, and responding to emails on the AVP/ED’s behalf. The assistant serves as a liaison to campus units, independently communicates and partners with internal and external constituents such as U-M schools and colleges, Government Relations, the President’s Office, and others on admissions-related matters.
This position will be expected to work in the office due to the nature of the role and support needs. There may be flexible work opportunities on occasion, and at the discretion of the Assistant Vice Provost and Executive Director of Undergraduate Admissions.
Provides high-level administrative support to the Assistant Vice Provost and Executive Director. Manages confidential, mission-critical and complex projects; investigates and resolves potential problems on behalf of the AVPED. Partners with the leadership team as requested.
Manages, organizes and maintains complex calendars and schedules appointments with internal and external constituents. Collaborates with OEM administrative assistants and administrative staff within Academic Affairs to arrange meetings. Assists with preparation and follow-up for meetings as necessary including logistical support.
Drafts and supports communication needs such as emails and presentations on behalf of the AVP/ED. Prepares complex and sensitive correspondence, and assists with speech preparation. Anticipates issues and responds as appropriate on behalf of, or in collaboration with, the AVP/ED. Maintains electronic and paper files.
Coordinates domestic and international travel schedules, and reservation accommodations including but not limited to hotels and transportation. Anticipates travel needs and fulfills
change/cancellation requests in a timely manner. Coordinates arrangements, completes reports and travel reimbursement process. Reviews and reconciles travel expenses.
Provides recruitment team program support for AVP/ED involvement. Develops and coordinates executive officer, faculty and speaker invitations.
Understands and supports application review cycles and processes. May track supporting documentation and assist with appeal communications with applicants, parents, alums, faculty, and other university officials.
Serves as administrative liaison for special projects, committees, and to external organizations. Coordinates various workshops, conferences and other programs sponsored by the Office of Undergraduate Admissions. Fosters and maintains positive working relationships, responds to questions and training needs.
Provides backup coverage to executive assistant for the Vice Provost for Enrollment Management and OEM administrative assistants.
High school diploma or an equivalent combination of education and experience.
Five years of progressively responsible administrative office support experience, preferably to an executive in a complex organization.
Excellent interpersonal, written and verbal language skills with the ability to represent the Office of Undergraduate Admissions to a broad range of constituents.
Ability to exercise good judgment in handling complex, confidential matters.
Proven experience working with multiple stakeholders at all levels. Ability to work effectively with diverse work styles and with individuals from diverse backgrounds.
Excellent computer skills with a strong knowledge of Microsoft Office products and Google applications.
Working knowledge of Zoom or other video conferencing tools.
Familiarity with higher education broadly, and with respect to admissions activities and programs.
Considerable knowledge of a large, decentralized university with various policies, protocols and regulations.
Successful experience in data gathering and data analysis.
Benefits at the University of Michigan
In addition to a career filled with purpose and opportunity, The University of Michigan offers a comprehensive benefits package to help you stay well, protect yourself and your family and plan for a secure future. Benefits include:
Generous time off
A retirement plan that provides two-for-one matching contributions with immediate vesting
Many choices for comprehensive health insurance
Long-term disability coverage
Flexible spending accounts for healthcare and dependent care expenses
Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.
The University of Michigan is an equal opportunity/affirmative action employer.
U-M COVID-19 Vaccination Policy
COVID-19 vaccinations, including one booster when eligible, are required for all University of Michigan students, faculty and staff across all campuses, including Michigan Medicine. This includes those working remotely and temporary workers. More information on this new policy is available on the U-M Health Response website or the UM-Dearborn and UM-Flint websites.
A great university is made so by its faculty and staff, and Michigan is recognized as one of the best universities to work for in the country. The Michigan culture is known for engaging faculty and staff in all facets of the university to create a workplace that is vibrant and stimulating.For two consecutive years, the Chronicle of Higher Education has placed U-M in its "Great Colleges to Work For" survey. In particular, the university earns high marks for strong relations between faculty and administrators, a collaborative system of governance, strong pay and benefits, and a healthy work/life balance.