D.C.
Nationwide
Washington, D.C.
Ann Arbor, Michigan
Fairfax, Virginia
Washington DC 20005
San Francisco, California
Portland, Oregon
Posted: 12-Sep-23
Location: Ann Arbor, Michigan
Salary: Open
Internal Number: 239342
A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.
The assistant to the Assistant Vice Provost for Enrollment Management and Executive Director (AVP/ED) of Undergraduate Admissions serves as a high-level administrative partner providing support in a fast-paced, high volume work environment. This position is integral to operations, assisting with calendar and meeting preparation, project management, travel coordination and expense reconciliation, and responding to emails on the AVP/ED's behalf. The assistant serves as a liaison to campus units, independently communicates and partners with internal and external constituents such as U-M schools and colleges, Government Relations, the President's Office, and others on admissions-related matters.
The Office of Enrollment Management division provides campus-wide leadership in executing the strategic recruitment, admission, enrollment, new student programs, records management and student financial support functions for the university. Our reporting units work strategically with the schools and colleges, leveraging expertise and best practices.
As the chief undergraduate admissions officer, the AVP/ED is U-M's primary admissions representative throughout the state, nation, and world on undergraduate admissions matters. The Office of Undergraduate Admissions (OUA) has nearly 80 FTE's and 250 students and temporary staff, and the AVP/ED has four direct reports.
The University of Michigan is a premier public research university with over 51,000 students including 32,000 undergraduates, with a strong commitment to diversity, equity, inclusion and affordability. U-M is in high demand having received 93,000 first-year and transfer applications for those interested in joining in the fall of 2023 and traditionally enroll 8,800 new students for fall, winter and spring terms.
Provides high-level administrative support to the AVP/ED. Manages confidential, mission-critical and complex projects; investigates and resolves potential problems on behalf of the AVP/ED. Partners with the leadership team as requested.
Manages, organizes and maintains complex calendars and schedules appointments with internal and external constituents. Collaborates with OEM administrative assistants and administrative staff within Academic Affairs to arrange meetings. Assists with preparation and follow-up for meetings as necessary including logistical support.
Drafts and supports communication needs such as emails and presentations on behalf of the AVP/ED. Prepares complex and sensitive correspondence, and assists with speech preparation. Anticipates issues and responds as appropriate on behalf of, or in collaboration with, the AVP/ED. Maintains electronic and paper files.
Coordinates domestic and international travel schedules, and reservation accommodations including but not limited to hotels and transportation. Anticipates travel needs and fulfills change/cancellation requests in a timely manner. Coordinates arrangements, completes reports and travel reimbursement process. Reviews and reconciles travel expenses.
Provides recruitment team program support for AVP/ED involvement. Develops and coordinates executive officer, faculty and speaker invitations.
Understands and supports application review cycles and processes. May track supporting documentation and assist with appeal communications with applicants, parents, alums, faculty, and other university officials.
Serves as administrative liaison for special projects, committees, and to external organizations. Coordinates various workshops, conferences and other programs sponsored by the Office of Undergraduate Admissions. Fosters and maintains positive working relationships, responds to questions and training needs.
Provides backup coverage to executive assistant for the Vice Provost for Enrollment Management and OEM administrative assistants.
- High school diploma or an equivalent combination of education and experience.
- Five years of progressively responsible administrative office support experience, preferably to an executive in a complex organization.
- Excellent interpersonal, written and verbal language skills with the ability to represent the Office of Undergraduate Admissions to a broad range of constituents.
- Ability to exercise good judgment in handling complex, confidential matters.
- Proven experience working with multiple stakeholders at all levels. Ability to work effectively with diverse work styles and with individuals from diverse backgrounds.
- Excellent computer skills with a strong knowledge of Microsoft Office products and Google applications.
- Working knowledge of Zoom or other video conferencing tools.
- Bachelor's Degree.
- Familiarity with higher education broadly, and with respect to admissions activities and programs.
- Considerable knowledge of a large, decentralized university with various policies, protocols and regulations.
- Successful experience in data gathering and data analysis.
Benefits at the University of Michigan
In addition to a career filled with purpose and opportunity, The University of Michigan offers a comprehensive benefits package to help you stay well, protect yourself and your family and plan for a secure future. Benefits include:
- Generous time off
- A retirement plan that provides two-for-one matching contributions with immediate vesting
- Many choices for comprehensive health insurance
- Life insurance
- Long-term disability coverage
- Flexible spending accounts for healthcare and dependent care expenses
The Office of Enrollment Management supports a hybrid work arrangement of minimally three days on-site and two remote days. This role will require work onsite everyday to support the AVP/ED and operations.
The University of Michigan is an equal opportunity/affirmative action employer.
