At Boston Children's Hospital, the quality of our care - and our inclusive hospital working environment - lies in the diversity of our people. With patients from local communities and 160 countries around the world, we're committed to reflecting the spectrum of their cultures, while opening doors of opportunity for our team. Here, different talents pursue common goals. Voices are heard and ideas are shared. Join us, and discover how your unique contributions can change lives. Yours included.
This Internal Communications Manager will be responsible to:
- Communicate Boston Children's Hospital's values and culture internally in a way that fosters employee engagement and strengthens the institution.
- Create an overall communications experience that not only engages and informs employees about the internal priorities and events at BCH, and solicits their feedback, but also facilitate collaborative communication across the enterprise, including our satellite locations, physician offices and the practices of our Primary Care Alliance.
- Develop internal communication strategies that include regular content distributed through our internal website, employee communications mobile app, digital messaging, email communication and both in-person and remote-hosted events.
- Develop and maintain a published 6-month content calendar for all internal communications vehicles, demonstrating the strategy and advance planning that goes into our communications.
- Attend, support and participate in department and team meetings and events, as well as events planned and implemented by our team.
- Work under the guidance of the Director of Internal and Executive Communications to build connections with key internal stakeholders (including Community Health, Government Relations, Food Services and others), to establish consistent pipelines of content and feedback on effectiveness of communications.
- Provide input and deploy the latest communications tools and trends across the industry and upgrades appropriately.
- Organize events and surveys to collect and share information related to the effectiveness of communications throughout the enterprise.
To qualify you must have: - The level of knowledge typically acquired through completion of a Bachelor's degree in communications or a related field and a min of 5 years of experience within the field. Familiarity with some form of content management system (e.g. WordPress, Drupal, Social Chorus) is required, and experience with HTML formatting code is preferred.
- The ability to manage multiple internal communications projects simultaneously under tight deadlines.
- Be able to understand and communicate context and to address conflicting views and criticisms in an honest, sensitive, productive manner, dealing with conflicting views or issues, and mediating fair and workable solutions.
- Regular photography and video production--experience with producing and editing visual media and associated tools (e.g. PhotoShop, iMovie) is preferred.
Please note: During a public health emergency, individuals in this role may be expected to take on additional duties to respond to organization needs. Boston Children's Hospital is an Equal Opportunity / Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.
