The Council for Advancement and Support of Education (CASE) is recruiting for a Coordinator. District Relations reporting to the Senior Manager, Volunteer Engagement.
CASE is a global not-for-profit and membership association whose vision is to advance education to transform lives and society. Its mission is to inspire, challenge and equip communities of professionals to act effectively and with integrity to champion the success of their institutions. Advancing education in over 3,600 member institutions, CASE has 85,000 members in 82 countries.
Broad and growing communities of professional practice gather under the global CASE umbrella. Currently these include advancement services, alumni relations, communications, fundraising, government relations, institutional leadership and marketing. Individual members are at all stages of their career and may be working in universities, schools, colleges, cultural organizations or other not-for-profits. CASE membership also includes many corporate partners. CASE uses the intellectual capital and professional talents of an army of volunteers to advance its work.
Headquartered in Washington, DC, CASE works across all continents from its regional offices in London, Singapore and Mexico City. CASE works to achieve a seamless experience for all its stakeholders: particularly its members, volunteers and staff. Working together across time zones and borders, CASE staff in all offices seek to make the ambitious OneCASE aspiration a reality.
This critical role on the Volunteer and Member Engagement team supports the vision of “OneCASE” by providing professional and administrative support to district volunteers in order to ensure consistently excellent member experience and the highest quality volunteer engagement.
The core functions of this position include but are not limited to the following:
District Board Support
Work with district secretary to document and distribute meeting minutes and action items
Prepare and distribute meeting materials
Secure board meeting space and board member accommodations
In collaboration with district volunteers and staff colleagues, coordinate meeting logistics
Arrange and manage board conference calls
Track board member contact information and demographics
Support district volunteers in management of board member election process
Assist committee chairs as needed
Work with district volunteers to ensure maintenance of website content
Assist in crafting and distribution of member communications
Collaborate with colleagues to maintain online communities, as appropriate
Maintain speaker management system in collaboration with district volunteers
Support cross-divisional conference processes and timelines and provide on-site assistance, as needed
Small Workshop Support (non-annual conference)
Work with appropriate volunteer(s) to secure meeting facilities
Create and maintain workshop product in Personify
Work with CASE accounting staff to provide support to district treasurers
Assist with collection of annual audit materials
Work with CASE accounting staff to process volunteer expense reimbursements
Provide additional support to district awards chairs
Work with CASE Awards team to develop and maintain online district awards system
Distribute entries to judges, as necessary
Assist with distribution of award certificates and notifications
Create database queries and reports in consultation with the Business Systems team
Maintain district bylaws and operating guidelines/policies
Work with appropriate volunteers and colleagues to maintain hard copy and electronic archival materials
Assist with maintenance district volunteer list with key contact information, roles and terms
Assist district chairs with preparation of annual membership meeting materials
Handle routine correspondence and member inquiries
Fiscal Management/Budget Responsibilities/Judicious Use of Resources
Exercise fiscal responsibility in the utilization of all CASE resources.
Collaborate with colleagues in other parts of the world to ensure the best sharing of ideas, expertise and knowledge.
Exhibit appropriate service-orientation and works cooperatively and supportively with all volunteer groups with which this position is engaged.
Performs other duties and responsibilities as assigned by the Supervisor.
Education and Experience:
Associates degree required, Bachelor’s degree preferred, plus 1-3 years’ work experience in project coordination within a customer-service environment, or an equivalent combination of relevant experience and education.
Advancement-related experience and association management experience, particularly related to component or chapter relations, is highly desirable.
Meeting planning experience highly desirable.
Skills and Abilities:
Must exhibit superior customer service skills and the ability to interact effectively with a variety of constituents, both internal and external.
Excellent written and verbal communication, organizational, interpersonal and problem solving skills necessary.
High level of proficiency in Microsoft Office suite and database programs required. Personify experience preferred.
Experience with website maintenance and basic HTML required.
Ability to work independently and in a team to accomplish goals and meet deadlines..
Qualified applicants should CLICK HERE to apply. Applications MUST include a résumé and cover letter with salary requirements and/or salary history. Applications without the required skills and experience or salary requirements may not be considered.NO PHONE CALLS PLEASE. Preference may be given to applications received before November 16, 2018.
About Council for Advancement and Support of Education
The Council for Advancement and Support of Education (CASE) is a professional association serving educational institutions and the advancement professionals who work on their behalf in alumni relations, communications, development, marketing and allied areas. CASE helps its members build stronger relationships with their alumni and donors, raise funds for campus projects, produce recruitment materials, market their institutions to prospective students, diversify the profession, and foster public support of education. Key facts about CASE:
Founded in 1974 as the result of a merger between the American Alumni Council and the American College Public Relations Association
Maintains headquarters in Washington, D.C., with offices in London (CASE Europe, 1994), Singapore (CASE Asia-Pacific, 2007) and Mexico City (CASE Latina America, 2011)
Is one of the world's largest nonprofit educational associations in terms of institutional membership
Includes more than 3,670 colleges and universities, primary and secondary independent and international schools, and nonprofit organizations in more than 82 countries around the globe
Serves nearly 81,000 advancement professio...nals on the staffs of member institutions
Led by volunteers with more than 4,850 advancement professionals serving as board members, speakers, authors, conferences planners and more