Responsibilities of the Associate Director The Associate Director reports directly to the Executive Director and provides staff support to both the OTMRA Board of Directors and the Commission of SSA #48. The Associate Director is responsible for:
Membership Management and Development
Coordinate the membership database, invoice membership, develop best practices for membership retention and attraction.
Generate membership communication, including website updates, e-blasts, printed newsletters, Facebook/Twitter and all social media accounts and platforms, and other materials.
Develop relationships with member and non-member entities within the service area.
Event and Meeting Planning
Coordinate and promote monthly events with local businesses, including networking socials, night out events, and new events.
Assist production of festivals, special events, and Annual Dinner planning and execution.
Coordinate and plan for meetings of the Board of Directors and SSA Commission, as well as committees.
Coordinate community meetings, as needed.
Community and Government Relations
Attend community meetings, report findings and share information, as needed.
Interact with the Aldermanic offices and attend neighborhood events, as needed.
Attend City of Chicago meetings, seminars, and informational sessions, as needed.
Represent the organization at events, forums, and fundraisers throughout the City, as needed.
Administration and Marketing
Maintain an up-to-date and accurate database of local businesses and vacant properties.
Basic clerical duties including phones, filing, mail delivery, office supplies, etc.
Establish and maintain a network of volunteer opportunities in the area.
Assist with neighborhood-wide marketing efforts, as directed.
These duties may be altered from time to time, according to the needs of the organization.
Qualifications/Required Skill Set
Excellent verbal and written communication skills
Strong interpersonal skills, including management/leadership/sales
Self-motivated and goal-oriented
Creative and resourceful; able to effectively manage resources
Have a genuine interest in community improvement and development
Minimum of a Bachelor's degree from a 4-year college
Strong computer skills and knowledge of data management software, e.g. Excel, Word, PowerPoint, ChamberMaster or SalesForce or an equivalent CRM program
Experience and expertise in social media, HootSuite, WIX, SquareSpace, MailChimp or their equivalents and/or demonstrated ability to become proficient
Experience with management associations, nonprofit organizations and/or business management preferred
Knowledge and/or experience in public relations and communications
Strong project management experience
Familiarity with Special Service Areas and/or urban planning
Additional Salary Information: Typical hours are 9:00 a.m. to 5:00 p.m. Monday through Friday. Hours vary based on event and meeting schedules. Annual salary is commensurate with experience. Benefits include health insurance and paid vacation.
About Old Town Merchants and Residents Association
The Old Town Merchants and Residents Association (OTMRA) is a 501(c)(6) community organization that functions simultaneously as a chamber of commerce and residential association in the Old Town neighborhood. The Association organizes the highly-regarded and successful Wells Street Art Festival. OTMRA is recognized as a delegate agency of the City of Chicago and Sole Service Provider of SSA #48.