Provides primary administrative support for the Senior Vice Presidents, as well as other staff, in scheduling appointments, meeting coordination, and other support assistance.
Responsibilities also include providing primary reception services for callers and visitors and assisting in conference room set up for a variety of group meetings.
Outline of Responsibilities
Administrative Support duties for the Senior Vice Presidents of Government Relations and Membership, which includes but is not limited to:
Anticipates member needs and communicates via email, telephone, conference calls, list serves, webinars, as appropriate
Creates and distributes various routine correspondences to a wide variety of internal and external interests, e.g. Executives, State Officials, industry representatives.
Provides meeting coordination including agendas, preparation and distribution of informational materials, and coordinates room/equipment needs.
Attends meetings and participates on committees, as requested. Summarizes meetings as needed and follows through to see that action taken at meetings are communicated to appropriate departments/personnel; tracks and reports responses.
Prepares internal and external reports and presentations as directed.
Actively participates in department discussions to enhance member services and improve each department’s operational efficiency.
Provide support for grant projects
Provides reception services, duties include:
Provide primary phone coverage for the Springfield main line
Receive and direct visitors
Prepare and mail all US/UPS/Fed Ex shipments
Sort and distribute incoming mail
Assist with weekly recycling
Provides assistance to the Springfield conference rooms, including:
Assist with the set up and re-set of conference rooms
Coordinate with other departments to provide administrative support for meetings including meeting material/packet preparation, registration, name badges, certificates & evaluations
Other duties as defined.
At least three years of related administrative experience, required. The ideal candidate will have the ability to anticipate needs, multi-task, and demonstrate critical thinking skills while employing a tactful and diplomatic communication style. Must be a self-starter and possess intermediate Microsoft Office Suite skills. Excels in working as a member of a team and interacting with other staff, members and the public.
Equal Opportunity Employer – race, sex, veteran or disability status, gender identity, sexual orientation
The Illinois Health and Hospital Association (IHA), with offices in Chicago, Naperville, Springfield, and Washington D.C., represents more than 200 hospitals and health systems as they care for their patients and communities. Its members range from major academic medical centers and teaching hospitals that train tomorrow’s doctors and nurses, to community hospitals that transform advances in medi...cine and technology into better lives for patients, to rural and critical access facilities that bring high-quality patient care to the less populated regions of Illinois, to specialty institutions that care for patients in need of behavioral health, long-term care, or rehabilitation services.
Since IHA was formed in 1923 (and combined with MCHC in January 2016 to form an integrated, statewide organization), its mission has been to strengthen and unite hospitals and make high-quality, affordable health care available to all Illinois residents at the right time and in the right setting. To make this possible, IHA advocates for a redesigned health system and sustainable funding -- including new models of healthcare delivery and payment -- that support the Triple Aim of healthcare.
IHA’s core role is to be the trusted voice, resource and partner for Illinois hospitals representing their interests at the local, state and national levels to ensure sustainable resources, the highest level of quality care and transformation of healthcare delivery. In addition to its advocacy and policy work on behalf of its members, IHA’s Midwest Healthcare Institute provides innovative business and performance solutions, services and tools, including patient care and quality improvement initiatives and collaboratives, data analytics, purchasing and insurance services. IHA also provides a comprehensive portfolio of educational programs for members on critical healthcare issues and challenges.
The President & CEO and a 23-member Board of Trustees directs IHA advocacy and member priorities. Member forums for safety net hospitals, small and rural hospitals, behavioral health, investor-owned hospitals, and volunteers, as well as councils and task forces, provide members opportunities to participate in the Association’s policy development process.